Question 1

How is the fee calculated?

Accepted Answer

The fee is calculated as a percentage of your gross invoiced amount each month. The exact rate depends on your chosen plan — Essential (5%), Standard (7%), or Premium (10%).

Question 2

How long does the onboarding process take?

Accepted Answer

The entire process typically takes 5-10 business days from your initial consultation to being fully set up and ready to invoice.

Question 3

Will I have a dedicated account manager?

Accepted Answer

Yes, every Hightekers member is assigned a dedicated account manager who serves as your single point of contact for all questions, from payroll to compliance.

Question 4

What type of contract will I have?

Accepted Answer

You will have a permanent or fixed-term employment contract with Hightekers, depending on your region and preference. This gives you full employee benefits while maintaining freelance flexibility.

Question 5

What is the Hightekers app?

Accepted Answer

The Hightekers app gives you real-time access to your timesheets, payslips, expense reports, and contract documents — all in one place, available on mobile and desktop.

Question 6

Are there any hidden fees?

Accepted Answer

No. The percentage shown is all-inclusive. There are no setup fees, exit fees, or surprise charges.

Question 7

What happens to my existing clients?

Accepted Answer

Nothing changes for your clients. They continue working with you as before — we simply handle the administrative and legal side. Your client receives invoices from Hightekers instead of from you directly.

Question 8

Do I need to have a client or project already?

Accepted Answer

No, you can sign up and get onboarded before having a client. However, we can also help you find your next mission through our network.

Question 9

How can I contact Hightekers?

Accepted Answer

You can reach us via email at contact@hightekers.com, by phone during business hours, or through the Hightekers app. Your dedicated account manager is always available to help.

Question 10

What documents do I need to get started?

Accepted Answer

You'll need a valid ID or passport, proof of address, and your professional qualifications or CV. Our team will guide you through the exact requirements for your country.

Question 11

Is there a minimum contract duration?

Accepted Answer

This varies by region. In most countries, there is no minimum duration. Contact us for details specific to your country.

Question 12

How does the salary optimization work?

Accepted Answer

We structure your compensation to maximize your gross-to-net ratio using legal tax optimization, expense management, and benefits allocation specific to your country's regulations.

Question 13

Can I terminate my contract at any time?

Accepted Answer

Yes, you can terminate your employment contract following the standard notice period for your country. There are no lock-in clauses or exit penalties.

Question 14

Can I join Hightekers if I'm already employed?

Accepted Answer

Yes, as long as your current employment contract allows it. Many freelancers transition to Hightekers when starting a new assignment or switching to freelance work.

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